BUSINESS PROBLEM:
How to facilitate NEMT rides for 6 different types of riders while keeping rider data safe with HIPAA + HITECH compliance?
SOLUTION:
Provide a responsive web input form, a sophisticated routing algorithm, and a secure persistent data store to send rides to the best providers able to complete the ride (taking location and capabilities of transportation companies into account).
EFFECTIVENESS:
This tool has performed well and has scheduled over 5k rides (still in startup mode) over 3 years and still in active development.